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Mayor Sarno's Staff

Denise R. Jordan, Chief of Staff

Jordan, a 20-year employee of the Commonwealth, holds a bachelor's degree in political science from Lincoln University and a master's degree in human resource development form American International College. She served as a civil rights officer with the Executive Office of Health and Human Services since 1994 and has extensive experience in the areas of Civil Rights, Equal Employment Opportunities, Human Resources, Labor Relations, and Conflict Resolution.

She served as chairwoman of the Springfield Election Commission for 10 years and as co-chair of the Youth Commission.

Jordan won the Ubora award for community service from the Springfield Museums' African Hall Subcommittee. The Pioneer Valley Girl Scouts named her the 2007 Woman of Distinction.

She is president of the Athletic Arts Achievement Association. She serves on the boards of several organizations including the Springfield Youth Commission, Martin Luther King Jr. Charter School of Excellence and the Massachusetts Rehabilitation Commission and Futureworks.

Jordan provides a wide variety of professional support to the Mayor as Chief of Staff. Assignments are received from, carried out for, and reported to the Mayor. Jordan coordinates activities of the Mayor with other divisions and departments. In addition, she represents the Mayor at meetings when required and appropriate; advises the Mayor, providing extensive professional assistance, project management, and recommendations on City issues and performs highly responsible management work covering a broad range of municipal activities, including the supervision of  Mayoral staff.

Jordan was born and raised in Springfield.

William J. Baker, MPA, Constituent Services Director

William Baker comes to the Mayor’s Office after serving for six years as Legislative Aide in State Representative Sean Curran’s Office. He also serves on the Board of Directions of Springfield Partners for Community Action. Baker is also the Chairman of the Ward 2 Democratic City Committee. 

As Director of constituent services, Baker heads what Mayor Sarno has termed the "Quality of Life Flex Squad." He is responsible for responding to all quality of life complaints lodged by citizens and is the Mayoral representative on the “Quality of Life Flex Squad,” which consists of police, housing and law department officials. 

In his capacity, Baker logs complaints and partners with appropriate city departments to investigate them on a case specific basis and work toward a resolution. Baker also represents the Mayor at public forums and works with neighborhood associations. 

Baker holds a Master’s Degree in Public Administration from American International College as well as Bachelor’s Degree in Government and World Affairs from the University of Tampa. 

James F. Leydon, Communications Director

As Director of Communications, Leydon is responsible for developing, executing and managing strategic internal and external communication strategies that support the objective of the City of Springfield. He coordinates message content, audience impact and reach; and is responsible for the production of materials on behalf of the City of Springfield.

Leydon formerly served as Mayor Sarno's Director of constituent services, responding to all quality of life complaints lodged by citizens. He held the title of Chief of Staff in the Office of State Representative Sean Curran. His experience also includes serving as Grants Manager in the City of Springfield Office of Emergency Preparedness for three years.

Leydon holds a Master’s Degree in Public Administration from American International College as well as Bachelor’s Degree in Political Science from the University of Massachusetts at Amherst.

Carolyn Y. Jackson, Administrative Assistant

Jackson brings to the Mayor's Office more than 27 years of municipal experience. Since 1999, Jackson has worked in the Office of Planning and Economic Development. Other departments where Jackson has worked as clerical and support staff include: the Building Department’s Board of Appeals, Housing Code Enforcement, the Assessors Office and the Police Department.

As the administrative assistant to the Mayor, Jackson provides daily office support; provide calendar management and coordinate office logistics. Jackson  also handles a variety of paperwork; coordinates proclamations and works closely with the Chief of Staff on special projects.

 

Darryl E. Moss and Jose M. Delgado, Mayoral Aides

Darryl E. Moss
Jose M. Delgado

As Mayoral aides, Moss and Delgado are involved in a broad range of day-to-operations and activities. The pair act as liaisons to residents, elected officials, local businesses, community groups and organizations, federal and state agencies.

Moss and Delgado also represent the Mayor in public forums. The mayoral aides are assigned to work with specific neighborhood associations within the city, though they will be familiar with all of them.

Moss brings a deep understanding of the issues facing many Springfield families to the Mayor's Office. A professional in the field of Youth Development, Moss has more than 15 years of experience facilitating programs, budgetary policies and events for youth. Deputy Director of AWAKE, Inc., Moss developed, implemented and directed intervention programs for youth.

Previous experience includes working in prevention and intervention departments at the Martin Luther King, Jr. Community Center. Moss has also worked with the Department of Youth Services; the Key Program, a Springfield-based residential treatment center; and New Opportunities, an alternative incarceration center in Waterbury, CT. Moss attended Southern Connecticut State University and Springfield College.


Jose Delgado was born and raised in the City of Springfield. Prior to coming to the Mayor’s office, he worked as a Crew Supervisor for Roca, Inc. and was a Field Operations Supervisor for the United States Census Bureau during the 2010 Census. As an AmeriCorps Vista Alum, Delgado served as the Program Director of the Massachusetts Latino Chamber of Commerce focusing on economic development opportunities for small businesses.

In addition to his Mayoral Aide responsibilities, he represents the Mayor on the Buy Springfield Now Program to promote home ownership serving as its Chairman. He also oversees the Constable Services for the City of Springfield.

Delgado holds a Bachelor’s Degree in Mass Communication from Westfield State College and currently is attending the Massachusetts Institute of Technology as a Research Fellow.

All members of the Mayoral Staff reside in Springfield.









Page last updated:  Friday, February 22, 2013 04:06 pm